Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website.
We use your personal data to connect to you and provide our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Collecting and using your Personal Data
Types of Data Collected
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to:
Email address
First name and last name
Phone number
Sensitive information about your history
Usage data
Usage Data
Usage data is collected automatically when using our website. It may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our website. Unless you have adjusted Your browser setting so that it will refuse Cookies, our website may use Cookies.
Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Beyond Trauma Counselling, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
Use of Your Personal Data
Beyond Trauma Counselling will only use your Personal Data for the following purposes:
Non-sensitive information
To provide and maintain our wbsite, including to monitor the usage of our website.
Data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, marketing, and your experience.
Sensitive information
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To create and manage your client files, which includes, but is not limited to, contact information, notes on your history and previous sessions, and treatment recommendations.
Sharing of Your Personal Data
We will never share your personal data without your explicit written consent.
If we believe you are at risk of harm or in an emergency, we may need to share your personal data with medical professionals. This will only be done in a situation of great risk and to prevent harm coming to you.
We may be required to release your information to comply with a legal obligation.
We will never sell your personal data. Any data collected is solely for the use of Beyond Trauma Counselling to create a good experience with our website and our clinicians.
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By email: michelle@beyondtraumacounselling.ca